"Dream, Dream, Dream! Conduct these dreams into thoughts, and then transform them into action."
- Dr. A. P. J. Abdul Kalam
10 May 2017 236
If any parents and students have a complain regarding the school can soon drop it in a complaint box. Starting from upcoming academic year, there will be complaint boxes in each school where one can drop in their feedbacks, suggestion or complaints about the school. According to experts, the decision will help students, parents and even the teaching and non-teaching staff to register issues faced by them.
On May 5, the state government's school education and sports department had issued a notification stating that schools are in the need of having a complaint box on their premises. Hence, all schools of all medium and affiliated boards should install a complaint box at the earliest.
As reported in the Times of India, Uttam Gurav, principal, Jaragnagar Vidyamandir, in the city said, "This is a welcome decision from the state government. It will surely bring transparency in the system and will be helpful to get to know the issues faced by the staff and students. The complaints can range in many areas from teaching to the infrastructure-related issues and from salary-related issues to harassment. Hence, the complaint boxes may play a key role in getting to know about the issues."
Other educationists feel that the initiative will give hope to the stakeholders with the fact that all complaints had to be opened before the school officials along with parents and student representative.
The notification said that ideally police should be present when the box is opened on the last working day of every week, but it has given scope for exception, as long as the problems related to manpower are there, which should not be looked as loophole. The complaints should be addressed transparently to have the actual use of the box.